At Faber CPA Firm, LLC, the health and safety of our office staff and clients are our top priority. We are pleased to be open to the public again as we begin to see signs of recovery from the pandemic and widespread vaccine distributions occurring in our community. For everyone's safety we are limiting clients to 2 in the office at a time from Monday-Thursday from 9:00 A.M. to 3:00 P.M. with face masks required. Please call us to schedule your appointment. We still offer safe and secure contact free service using the following steps we have put in place.
How to Submit Your Tax Documents to Us:
- Secure Firm Portal - Clients are encouraged to use our Secure Firm Portal to electronically send us tax related documents. You can access the portal via our website or https://www.securefirmportal.com; or
- Secure Drop Box - Clients can drop off their documents in our Secure Drop Box located outside our office door.
- Outside Table - during office hours ring the doorbell to leave information on the outside table and we will pick it up immediately.
- Delivery Services - Clients can send documents to us through the US Postal Service, United Parcel Service, or Federal Express.
How We Provide Tax Returns and Other Documents to Clients:
- Secure Firm Portal - We can send completed tax returns and other documents via our Secure Firm Portal; or
- Priority Mail - We can send completed tax returns and other documents using US Postal Service Priority Mail that is tracked and insured; or
- Front Door Pickup - We can provide you with your completed tax return and other documents at our front door. Let us know that you want to pick up your work and we will schedule a day/time. Call us or ring the doorbell when you arrive and a staff member will place your work on the table outside our office door.
Communications with Faber CPA Firm, LLC Staff:
- Clients can make an appointment to talk with staff via the phone or through Zoom Video.
- Once your tax return is complete, Erich Faber, CPA will be available to schedule a phone or Zoom Video call to go over the tax return if you request.
- Our e-mail continues to be monitored daily for client communications.
If you have any questions or need further assistance, please call us at (540) 719-4600 or e-mail us at Faber@LakeCPA.com.